Your privacy matters

How information shared with Journeyfer is used when you contact us or request a service.

Information you provide

Our contact form asks for your name, email address, reason for contacting us, message and an optional booking reference. A tour or transfer inquiry may also include your travel dates, destination, party size and pickup details.

How we use information

We use these details to respond to you, discuss availability, manage booking requests and changes, and investigate complaints. Please only provide information relevant to your request.

Service providers

Relevant booking details may need to be shared with the operator responsible for your requested tour or transfer. Website hosting, booking and email providers process information needed to run these services. Providers may process information in countries other than your own.

Website storage and security

Booking features may store selections in your browser. Hosting services may record technical information such as request times, IP addresses and browser information for site operation and security. Avoid sending financial account credentials or sensitive identity documents through the contact form.

Keeping and managing information

Inquiry and booking information is kept for handling your request and any related records that must be retained. You can ask about information you have shared, request a correction or request deletion by contacting info@journeyfer.com. Some records may need to be retained to meet applicable obligations or resolve a dispute.

Contact and updates

Journeyfer, 05 Mokhles Al Alfi, District 1, Nasr City, Cairo, Egypt 11765. Contact info@journeyfer.com with privacy questions. This page may be updated when our services change.